The more I play, the more I appreciate simplicity. No pop-up windows, no overload. Just a clean, thoughtful interface. But such things are difficult to assess at first glance. I have to study and compare to understand where designers were thinking about the user and where they were just following trends.
Feedback and feedback from the players are really taken into account — it is important for me that the opinion of the players is not ignored. The wintopia.net platform actively collects feedback, conducts surveys, and implements changes based on user preferences. This makes the service better and creates the feeling that I am part of the community, not just a consumer.