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On the handheld not showing Birdseye or the mapping. Make sure the sd card is locked in under the battery. Had mine come loose and had a similar problem. Also go to the dog setup page and you can adjust dog alerts to turn off the tree alert.
Thanks for information on dog step page, fixed dog on point ( treed alarm). Looking at sd card, seems to be in place on unit not working and other unit( working )looks the same. This problem of no base information on screen still there. Also if try to mark a point on the ( unit not working ) it knows the correct information ( streets, swamps etc ) just not shown base information on map.