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Mine are fairly new so I have not had that problem however I do have just one collar that will be fully charged and the light will remain red like its still charging. Once I cut the collar on look at the info it says its fully charged and it tracks fine. Do you know how to fix that problem
Greg, take a wire bursh and clean where the charger hooks up, that will usually get them to go green, none of mine go green because I never clean the contacts but they are fully charged, but if you clean the contacts should make em turn green.....