We booked through the internet and had a response by the following day confirming our excursion. Phil informed us what to bring and what to expect when we got off of the ship. All of the great reviews were right on! Phil made Ocho Rios the best stop on our vacation. We are a family of 5 (children ages 15, 18 and 20), Phil made sure that everyone of us had a great time. Not only did we beat the crowds for Dunn's river falls but we also missed the crowds for the White River Tubing. In between the two stops Phil took us on a tour through Ocho Rios and gave us lots of great information about Jamaica, we also stopped for lunch at a local restaurant the cost approx. $7 per person. (Jerk Pork and Jerk Chicken Yummmm!) The only problem with Jamaica mon was we had to leave. If you are stopping in beautiful Ocho Rios, Phenomenal Phil is the way to go!! You won't be disappointed.